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BILLING POLICY

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Our primary goal at Comprehensive Childcare Associates is to provide excellent healthcare and clinical services for your children.

 

In order for us to best serve our patients, we kindly request that each parent/guardian do their part in cooperating and adhering to the policies of our practice regarding insurance and payment. PLEASE bring your insurance card to every visit.

 

Full payment for all Co-pays, Deductibles, Non-covered services, and outstanding balances are expected at time of service.

We at CCA follow a clear and comprehensive financial policy. As a courtesy to all our patients, it is our normal practice to:

 

  • Verify eligibility and benefits prior to each appointment.

 

  • File your claim with your healthcare insurance provider.

 

Parents/Guardians please be knowledgeable about:

 

  • Your insurance plan benefits pertaining to pediatric well and sick visits

 

  • What is covered under your plan. Not all services provided by our office are a covered benefit in all contracts. It is your responsibility to be aware of your insurance company’s provisions for payment of office visits, immunizations, labs, tests, well-child exams, and routine annual exams including school, camp, or sports physicals.

A Parent’s/Guardian’s responsibility is to:

 

  • Please inform your insurance company and your Employer’s Human Resources Department of the birth of any new baby ASAP. Many insurance companies will only pay for the first 24 hours in the hospital unless notified. Note that newborns not added to insurance by 1 month of age will be self-pay patients until insurance is activated

 

  • Be sure to choose one of our Doctors or “Comprehensive Childcare Associates” as your Primary Care Physician (PCP) if you have an HMO or as required by your insurance company.

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  • Bring your insurance card and present it to the Receptionist at every visit to permit CCA to process your claim.

 

  • Be prepared to make payment of office visit co-payment, deductible, coinsurance, non-covered charges, and outstanding balances.

 

An alternative payment plan is available for our families who do not have insurance coverage.

 

If you have a previous outstanding balance and now have new insurance to cover your current charges, you are still responsible for the previous outstanding balance. Every effort is made to help our patients satisfy their obligations in a reasonable and timely manner to avoid collections and late fees.

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Insurance Companies we currently accept:

 

This is the list of our accepted Insurance Companies. It is important to note that we accept MOST of the plans within these companies. In addition, we may not be in network for all plans. If you have any questions about your specific plan and whether or not we accept it, please call us. We are happy to help.

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Commercial Insurance Companies:

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  • Blue Cross Blue Shield

  • United/Golden Rule/UMR

  • WebTPA/Meritain

  • Aetna

  • Cigna/Great West 

  • Humana

  • AvMed

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Multi-Plan PHCS Insurance Companies:

 

  • Freedom Life Ins

  • Meritain

  • Allegiance Benefit

  • Trust Mark

  • Letter Carriers

  • First Health

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Full Medicaid Health Insurance Plans:

 

  • Sunshine

  • Humana Medicaid

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ALL PAYMENTS CAN BE MADE AT THE TIME OF SERVICE IN THE FORM OF CASH, CHECK, OR CREDIT CARD.

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NOTICE: ALL CREDIT OR DEBIT CARD TRANSACTIONS WILL INCUR A 4% PROCESSING FEE THAT WILL APPEAR ON THE RECEIPT. 

Receipts are not itemized - the fee is from the credit card company.

CASH OR CHECK WILL NOT HAVE THIS FEE. 

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If you have any questions regarding billing or your statement, please call us at:

941-955-5191

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